Shipping and Returns Policy

• Product delivery up to 7 business days.

Cancellation of a purchase transaction, returns and exchanges:
Purchase cancellation and refund:

• We really hope you like the items you ordered, but if you are not satisfied with the product, it can only be returned if it has not been used/cleaned in the washing machine, and it is returned in its original packaging (carrier - inside its carrying bag, packed in a bag/closed box).
• Order cancellation/return/exchange will be made via WhatsApp customer service.

At number: 0723940531

A full refund for the product will be given within 72 hours of receiving the order (and no later than 30 days from receiving the order) without a refund of shipping fees, if any. The product must be returned in its original packaging, in its original carrying bag, and unused.

• From 72 hours to 30 days, cancellation will incur a cancellation fee of 5% of the transaction value or 30 USD, whichever is lower. No refund of shipping fees, if any.
  

• If the shipment has been shipped, cancellation will incur the cost of the shipping fees.

• Returning the product due to transaction cancellation – 10 USD per courier. (Of course, no refund will be given for a courier who has already been dispatched)
• A gift card refund on the site is possible up to 30 days from the moment the package is received and is not subject to cancellation fees or return shipping fees.

• After we receive the item back, we will send you an email and a credit will be given to the payment method used to make the purchase, minus shipping fees.
• If the product is returned late/not according to our guidelines, no refund will be made and it will be returned to the customer.
  

Product replacement:

We really hope you like the items you ordered, but if you are not satisfied with the product, it can only be returned/exchanged if it has not been used, and it is returned in its original packaging. (Carrier - inside its carrying case, packed in a closed bag/box)

Product exchange is possible by courier to your home, at a cost of 5 USD - the courier will come to the customer's home to deliver a new package and take the package returned to us.

Exchange/Return During Sale:

Items purchased on sale can be exchanged/returned up to 5 business days from the moment the package is received.

*Cancellation of a transaction in accordance with the Consumer Protection Regulations (Transaction Cancellation), 5771-2010 and the Consumer Protection Law, 5741-1981